My account is missing or not linked correctlyTap the arrow pull-out tab on the right side of the game screen.Tap the Settings cog tab.Make sure you’re logged in to your account (Game Center, Google Play, Facebook, Twitter, or your EA Account).You may need to sign out of your account and sign in again. You can do this from your device’s Settings.My purchased item is not appearingIn some cases, you may need to exit and restart the game to access your new content. If that doesn't work, try turning off and restarting your device.Some home items might go directly to your Inventory. Check out the Missing items section below.I’m having trouble making a purchaseIf you're having trouble buying items with real money, try this workaround:Force close the App.Restart the App.Double-check your balances to see if your purchase went through. If it didn’t, you can try your purchase again. . You can play it without wifi again, and each time you play sims freeplay you don't need to connect to wifi again. After 18 years as a Simmer, The Sims Mobile provides me with a whole new experience on my mobile device. No need to be home to play, my Sims are with me no matter .